IMPLEMENTATION
- Present Roadmap ($)
- Alert decision makers of billing changes
- Turn on managed workstations and servers
- Helpdesk transition
- Start implementing Roadmap
INTRODUCTION
- Understand business / organizational needs
- Meet stakeholders and introduce
Strata Pointe Technologies
- Understand all IT vendor relationships with the business
- Review critical pain points and emergency projects
SUPPORT & REVIEW
- Offer daily support
- Quarterly reviews
- Annual reviews
DISCOVERY
- Install basic client for inventory management
- Survey stakeholders
- Document all information in IT Glue
- Evaluate: Internet, Routers Switches, Cabling, Telephony, Wireless, Structured Security, Private Cloud
- Develop a Roadmap
- Verify and test backups