Hosted VoIP

Strata Pointe’s Hosted Cloud VoIP allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated in the Strata Pointe Cloud. Our Hosted VoIP lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Key concepts behind a Hosted VoIP service: Your telephone system is "hosted" or operated by the Strata Pointe Cloud Works with your existing telephone service or completely replaces it Complete with a full suite of telephone features at a price every company will love, our Hosted VoIP is the phone service designed for your business. From a small office to a multi-user, commercial-grade call center, Strata Pointe provides a complete solution customized for your individual business needs. Our products include telephone numbers, local and long-distance calling and a host of powerful and customizable features such as auto-attendants, call queues, conference calling and much more.

The Benefits of a Hosted VoIP There are a number of key advantages to using a Hosted VoIP versus traditional telephone service or purchasing an office telephone system. Initial Cost Savings– You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted VoIP solution the office telephone system is operated and maintained by your provider. Ongoing Cost Savings- Typically, a Hosted VoIP implementation is significantly more cost-effective over the long run than a traditional VoIP. These ongoing savings are in addition to the initial savings on capital outlay. Geographical Flexibility- Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas. Local Presence- Hosted VoIP systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in New York or the UK. Credibility- For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost-prohibitive for smaller organizations. Scalability- Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to. Quick Setup- A Hosted VoIP solution can have you up and running very quickly compared to a traditional telephone system. Ease of Use- End-user management of a Hosted VoIP is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience.

Hosted VoIP Features Our cloud-based service provides a wealth of powerful features, many of which are included at no additional cost. Below is a categorized list of some of the most popular features.

Cost Savings Little or no hardware needed Easy to manage - no technician required Huge number of included features Work Anywhere Find-me / Follow-me included Use desk phones, smartphones, or laptops Voicemail to E-mail included Supports multiple physical offices Company Image Customize your auto attendant Manage staff with departments Get local numbers in areas of your choice Custom hold music supported Enhance Productivity Track performance over time Easily generate detailed reports View real-time usage and active calls