Field Services & Project Management

98.9% project completion rate

Calculated solution design for remote site management.

Our solution engineering department helps bridge the gap between technicians and client satisfaction through detailed scopes of work, risk recognition prior to hitting site, and on-the-fly issue resolution.

Site Surveys

For LAN readiness and/or Telco audits and demarc extensions.

Structured Cabling

Infrastructure conditioning for inside and outside plant work, Ethernet, fiber and copper cabling.

Installations

For UCaaS, VoIP, or legacy PBX solutions.

CPE Rollouts

For virtually any device that is connected to the LAN or WAN.

Onsite Testing & Activation

For on premise equipment.

IT Refreshes

For retailers and related LAN integration “IT Refresh” projects.

Unmatched time-to-site availability, anywhere in the United States.

Don't let the distance be a hurdle; select an arrival window that aligns with your timeline.

Routine

Technician arrives in 48+ hours.

Critical

Technician arrives in 24-47 hours.

Severe

Technician arrives in 4-23 hours.

Get issues resolved faster, and see everything within the same portal.

Take control of your IT ecosystem by integrating your logistics with our other services.

Helpdesk

When a ticket needs on-site assistance, our helpdesk can send a dispatch to one of your remote locations.

Logistics

When a project requires large hardware rollouts, we can pull from your existing inventory to maximize your return on assets.

A male and female tech looking in a network cabinet.

The Strata Pointe difference:

Our technicians are our lifeblood.

We're able to provide outstanding service thanks to the dedication and high performance of our vetted technicians. We're honored to partner with over 30 dedicated techs on a weekly basis, and utilize a rotating class of 1,500 technicians monthly, and 5,000-6,000 annually.

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Flex your capabilites with our Field Services & Project Management.